FAQ – FAVOSDIA

Frequently Asked Questions (FAQ)

1. Where is FAVOSDIA located?

Our physical store is at:

44/46 Old Iyana Ipaja Road, inside Iyana Ipaja Market, Lagos, Nigeria.

We also serve customers across Nigeria through our online store: https://favosdia.com

2. How do I place an order?

Simply browse our website, add your preferred shoes to your cart, and proceed to checkout.

You’ll receive instructions on how to make payment via bank transfer to complete your order.

3. What payment methods do you accept?

Currently, we accept bank transfer only.

Payment instructions will be shown during checkout and also sent to your email.

4. How do I confirm my payment?

Once you make the bank transfer:

5. How long does delivery take?

Delivery time depends on your location:

We’ll provide delivery updates once your order is shipped.

6. Can I return or exchange a product?

Unfortunately, we do not offer refunds or exchanges at this time.

Please make sure to confirm your size and product choice before completing your order.

7. How do I know my shoe size?

You can refer to our shoe size guide (if available on the product page), or contact us for help before placing your order.

8. Can I shop without creating an account?

Yes! Creating an account is optional. You can check out as a guest or sign up for a faster experience next time.

9. Do you offer wholesale or bulk purchases?

Yes, we do! For wholesale or bulk orders, please contact us directly via:

📧 info@favosdia.com or

📞 08052875298

10. How can I contact you?

You can reach us through the following channels: